Terms of Service

Welcome to V3 Textile Empire & Co. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

1. About Us

V3 Textile Empire & Co. is an online retailer specializing in premium quality unstitched fabrics within Pakistan.

For any questions regarding these Terms, please contact us:

Email: v3textileempire@gmail.com

WhatsApp: +92 326 5669966

2. Acceptance of Terms

By using our website, browsing our products, or placing an order, you agree to comply with these Terms of Service as well as our Privacy Policy, Shipping Policy, and Refund Policy.

3. Eligibility

There is no minimum age requirement to purchase from our website.

However, if you are under the legal age to enter into contracts under the laws applicable to you, you should use this website with the involvement of a parent or legal guardian.

4. Product Information

We strive to ensure that all product descriptions, specifications, images, and prices are accurate.

Despite our best efforts:

Minor errors may occasionally occur.
Product colors may vary slightly depending on screen settings and lighting conditions.
Fabric texture may appear different on different devices.

We reserve the right to correct any errors or inaccuracies without affecting orders that have already been confirmed, unless the error materially affects the order.

5. Pricing

All prices displayed on our website are listed in Pakistani Rupees (PKR).

Prices are subject to change without prior notice due to:

New product launches
Market conditions
Supplier price changes
Promotional campaigns
Seasonal offers

The price applicable to your order will be the price displayed at the time your order is successfully placed.

6. Orders

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not guarantee acceptance of the order.

We reserve the right to:

Decline any order.
Cancel suspicious or fraudulent orders.
Refuse orders containing incorrect pricing due to technical errors.
Limit quantities purchased by a single customer.

If payment has already been received for a cancelled order, the applicable amount will be refunded.

7. Payment Methods

We currently accept:

Cash on Delivery (COD)
Bank Transfer

Additional payment methods may be introduced in the future without prior notice.

8. Order Cancellation

Customers may cancel their order before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

Customers should carefully review their order details before confirming their purchase.

9. Shipping

We currently deliver only within Pakistan.

Estimated delivery time is 3–4 working days, although delays may occasionally occur due to weather conditions, public holidays, courier operations, or unforeseen circumstances.

We currently use:

Leopard Courier
PostEx

Delivery estimates are not guaranteed.

10. Returns & Refunds

Returns, refunds, and replacements are governed by our Refund Policy.

Customers are encouraged to review the Refund Policy before placing an order.

11. Customer Responsibilities

Customers agree to provide:

Accurate name
Correct phone number
Complete delivery address
Any additional information required for successful delivery

We are not responsible for delivery issues resulting from incorrect information provided by the customer.

12. Fraud Prevention

To protect our customers and our business, we reserve the right to:

Verify customer information.
Contact customers for order confirmation.
Cancel suspicious transactions.
Refuse service where fraudulent activity is suspected.

Any misuse of our website may result in cancellation of orders and restriction of future purchases.

13. Intellectual Property

Unless otherwise stated, all content available on this website, including but not limited to:

Website design
Logos
Product descriptions
Graphics
Images
Icons
Text
Banners
Layouts

is the property of V3 Textile Empire & Co. and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without our prior written permission.

14. User Conduct

While using our website, you agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with the website's operation.
Misrepresent your identity.
Submit false or misleading information.

15. Limitation of Liability

To the maximum extent permitted by law, V3 Textile Empire & Co. shall not be liable for:

Indirect losses
Incidental damages
Consequential damages
Loss of profits
Delays caused by courier companies
Service interruptions beyond our reasonable control

Our maximum liability shall not exceed the amount paid for the affected order.

16. Third-Party Services

Our website may use or link to third-party services, including payment providers, courier companies, analytics tools, and Shopify applications.

We are not responsible for the policies, practices, or content of third-party services.

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on our website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact:

V3 Textile Empire & Co.

Email: v3textileempire@gmail.com

WhatsApp: +92 326 5669966

Support Hours

Monday–Thursday & Saturday–Sunday

2:00 PM – 10:00 PM

Friday: Closed