Shipping Policy

Thank you for shopping with V3 Textile Empire & Co.

We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy before placing your order.

1. Shipping Coverage

We currently ship only within Pakistan.

At this time, international shipping is not available.

2. Delivery Time

Estimated delivery time is:

3–4 Working Days

Delivery times are estimates and may vary due to:

Public holidays
Weather conditions
Remote locations
Courier delays
Unexpected operational circumstances

While we always aim to deliver within the estimated timeframe, delivery dates cannot be guaranteed.

3. Courier Partners

We currently deliver orders through trusted courier companies, including:

Leopard Courier
PostEx

The courier service used for your order may vary depending on your location and service availability.

4. Order Processing

Orders are processed after successful order confirmation.

Orders placed outside business hours, on Fridays, or on public holidays will be processed on the next working day.

Customers may be contacted for order verification before dispatch.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional free shipping offers will be clearly mentioned on the website when available.

6. Order Tracking

Once your order has been dispatched, tracking information will be shared with you whenever available.

You may also contact our customer support team for shipment updates.

7. Delivery Address

Customers are responsible for providing:

Correct Full Name
Valid Phone Number
Complete Delivery Address

Incorrect or incomplete information may result in delivery delays, failed delivery attempts, additional courier charges, or order cancellation.

8. Failed Delivery Attempts

If a customer is unavailable during delivery or provides incorrect contact information, the courier may attempt redelivery according to their policy.

If the parcel is returned to us due to failed delivery attempts, additional shipping charges may apply for reshipping.

9. Damaged Parcels

If your parcel appears damaged upon delivery:

Record an uninterrupted parcel opening video.
Contact us immediately after opening the parcel.
Share clear photos and the opening video through WhatsApp.

Claims without a parcel opening video may not be eligible for review.

10. Delayed Deliveries

Although we work with reliable courier partners, delays may occasionally occur due to circumstances beyond our control.

V3 Textile Empire & Co. is not liable for delays caused by:

Courier operations
Weather conditions
Government restrictions
Natural disasters
Public holidays
Other unforeseen events

11. Incorrect Delivery Information

If a customer provides an incorrect address or phone number, we are not responsible for any resulting delays or failed deliveries.

Additional shipping charges may apply if reshipment is required.

12. Contact Us

If you have any shipping-related questions, please contact us.

V3 Textile Empire & Co.

Email: v3textileempire@gmail.com

WhatsApp: +92 326 5669966

Support Hours

Monday–Thursday & Saturday–Sunday

2:00 PM – 10:00 PM

Friday: Closed